1. Introduction

This Privacy Policy applies to information collected through the Acrion website and related business communications. By using our website or submitting information to us, you acknowledge that your information may be processed in accordance with this Privacy Policy.

We may update this policy from time to time to reflect changes in our business operations, website functionality, or applicable legal requirements.

2. Who We Are

Acrion is a manufacturer and supplier of architectural acrylic solid surface materials based in China. Our website address is: https://www.acrion.com.cn.

Acrion provides solid surface materials, fabrication support, project solutions, and business cooperation services for architects, designers, fabricators, distributors, contractors, and project owners worldwide.

3. Information We Collect

When you interact with Acrion, we may collect information that you voluntarily provide to us, including:

• Name
• Company name
• Job title
• Email address
• Phone number
• Country or region
• Project information
• Product requirements
• Sample requests
• Technical or specification requests
• Communication records

We may also collect limited website usage information, such as browser type, device information, visited pages, referring sources, and general analytics data.

4. How We Use Information

Acrion uses collected information for legitimate business purposes, including:

• Responding to inquiries
• Preparing quotations and proposals
• Providing product information and technical support
• Managing sample requests
• Supporting project discussions
• Coordinating business cooperation
• Improving website performance and user experience
• Maintaining business records
• Complying with applicable legal or regulatory requirements

We do not sell your personal information to third parties.

5. Business Communications

As a B2B manufacturer, Acrion may process information submitted through website forms, email, phone calls, social media, trade inquiries, or other business channels.

This information may be used to support:

• Quotation requests
• Sample requests
• Distributor or partnership discussions
• Project specification support
• Fabrication consultation
• Technical documentation requests
• After-sales communication

We use this information only for relevant business communication and service purposes.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, monitor performance, understand visitor behavior, and enhance user experience.

Cookies may be used for:

• Website functionality
• Visitor analytics
• Security purposes
• Session management
• Advertising or remarketing where applicable

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

7. Third-Party Services

Acrion may use trusted third-party service providers to support website operations, analytics, communication, advertising, hosting, or customer relationship management.

These service providers may process limited information on our behalf and are expected to handle such information responsibly and in accordance with applicable data protection requirements.

8. International Data Transfers

As Acrion serves customers internationally, information submitted through our website or business channels may be processed or stored in locations where our authorized business operations, service providers, or communication systems are located.

We take reasonable measures to protect personal information when it is transferred or processed internationally.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining business communications, supporting ongoing projects, fulfilling contractual obligations, and complying with legal requirements.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely store it.

10. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

11. Data Security

Acrion implements reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect your information.